· Cancellation & Refunds request must be sent only by E-mail
· COMPANY requires minimum of 7 working days or more for processing Refunds.
· In case of 'Web or Tele Check-in,' the bookings must be changed or canceled by the passenger with the airlines, at the airport.
· For any Natural disaster or cancellation of flight, XYZ COMPANY will not be responsible for any compensation or refund. Contact airlines directly.
· Any loss, due to noncompliance with VISA transit & destination regulation, will be the customers’ responsibility & COMPANY will not be responsible for any loss of Cancellation charges.
· Refunds, if permitted, can be only processed by travelostay.com.
· For Cancellations made with the Airline, advise airlines staff & Ref. No. for any refund.
· Refunds are subject to Airline Cancellation, Refund, No-Show, Penalty Rules & Service Fees.
· For Refunds, service fee &bank charges apply.
· Refund can only be paid to the original Credit – Debit Cardholder or Remitter.
· Any discount, rebates or Promos, bank charges is deducted and re-called.
· For Refunds, customers are required to provide documents for Airlines.
· Meal, priority seat or any special service charges are Non-Refundable.
· Partial Refunds are subject to approval and confirmation by the Airlines.